If you need to use a complaints book, we leave the link below to do it online.

https: / /www.livroreclamacoes.p ...

CONSUMER INFORMATION

IN CASE OF CONSUMER DISPUTE

In the event of a consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at http: // ec.europa.eu/consumers / ... or to the following alternative consumer dispute resolution entities:

CNIACC

National Center for Conflict Information and Arbitration Consumer

tel. 213 847 484

cniacc@fd.unl.ptCIMAAL

Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve

tel: 289 823 135 < /p>

cimaal@mail.telepac.pt
info@consumoalgarve.pt

CACCDC

Center for the Arbitration of Consumer Conflicts in the District of Coimbra

telf: 239 821 690/289

geral @ centrodearbitragemdecoimbra
.com

CACCL

Center for Arbitration of Consumer Conflicts in Lisbon

telf: 218807030

juridico@centroarbitragemlisboa.pt
director@centroarbitragemlisboa.pt

CICAP

Consumer Information Center and Arbitration of Porto

telf.225 508 349/225 029 791

cicap@mail.telepac.pt